Privacy Policy

Introduction

Suhaim Commercial Broker (سهيم للوساطة التجارية) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Data Protection

All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Information We Collect

Personal Information

• Name, email address, and phone number
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Location data (with your consent) for location-based services

Usage Information

• Device information and IP address
• Browsing behavior and app usage patterns
• Search queries and interactions with listings
• Messages and communications between users

How We Use Your Information

• To provide and maintain our services
• To process transactions and manage subscriptions
• To enable location-based search and notifications
• To facilitate communication between buyers and sellers
• To improve and personalize user experience
• To send important updates and notifications
• To prevent fraud and ensure platform security
• To comply with legal obligations

Third-Party Sharing

Mobile Application - Suhaim will not pass any debit/credit card details to third parties. We may share your information with:

• Payment Processors: To process payments securely (Telr Payment Gateway)
• Service Providers: To assist in operating our platform (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Security

Mobile Application - Suhaim takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However Mobile Application - Suhaim (website) cannot guarantee the security of any information that is disclosed online.

We implement security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Location Data

We collect location data to provide location-based services such as finding nearby listings. Your exact location is never shared with other users - only approximate distance is displayed. You can control location permissions through your device settings.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service. Please refer to our Cookie Policy for detailed information about our use of cookies.

External Links

Mobile Application - Suhaim is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at aalfrdoos@gmail.com

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal purposes.

Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Policy Updates

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers' are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Contact

For questions regarding this Privacy Policy, please contact us at:

• Email: aalfrdoos@gmail.com
• Phone: +971 50 118 8591
• Address: Abu Dhabi, Abu Dhabi, Building, United Arab Emirates